Discovery

Agent Management

Monitor and manage agents deployed across your infrastructure for software discovery.

Agent Status Types

Agents report their status to the management server. Monitor these statuses to ensure complete coverage.

Connected

Agent is online and actively reporting data.

Disconnected

Agent has not checked in recently. May need attention.

Pending

Agent is registered but waiting for first connection.

1

View Agent List

Monitor all deployed agents

The Agents page shows all registered agents across your infrastructure with their current status and activity.

Hostname

The computer name where the agent is installed

Operating System

Windows, Linux, macOS, BSD, Solaris, AIX

Last Seen

When the agent last reported to the server

Agent Version

Current installed version of the agent software

2

Download New Agents

Deploy agents to more systems

Click the "Download Agent" button to go to the Downloads page where you can get agents for any platform.

1

Click "Download Agent"

Located in the top right corner of the Agents page

2

Select Your Platform

Choose from Windows, Linux, macOS, BSD, Solaris, or AIX

3

Install the Agent

Follow the installation instructions for your platform

4

Verify Connection

Return to the Agents page to confirm the new agent appears

Tip

See the Downloads and Mass Deployment guides for detailed installation instructions.

3

Agent Details

View detailed information about an agent

Click on any agent in the list to view detailed information about that system.

System Information

OS version, architecture, CPU, memory

Software Discovered

Count of software found on this system

Last Scan Time

When software was last scanned

IP Address

Network address of the system

4

Troubleshooting Disconnected Agents

Fix common connectivity issues

If an agent shows as disconnected, check these common issues:

Network Connectivity

Verify the system can reach the management server on port 50051

Firewall Rules

Ensure firewall allows outbound connections. See Firewall Setup.

Service Status

Check if the agent service is running on the target system

Restart Agent

Try restarting the agent service to re-establish connection

Agent Best Practices

Full Coverage

Deploy agents to all systems for complete software visibility.

Keep Updated

Update agents when new versions are available for best performance.

Monitor Health

Check the Agents page regularly for disconnected agents.

Automate Deployment

Use SCCM, Intune, or scripts for mass deployment.

Need Help?

Learn more about deploying and managing agents.